filvet takes the privacy of every player seriously. This policy explains in plain language what personal information we collect when you use our platform, how we use it, who we share it with, and what rights you have over your own data. It applies to all users of filvet based in the Philippines.
These six points give you a quick overview of where filvet stands on data privacy. Full details are in the policy sections below.
filvet collects the personal information needed to operate your account, process transactions in PHP, and meet identity verification requirements. We do not collect data we have no legitimate reason to hold.
All data transmitted between your browser and the filvet platform is protected by SSL encryption. Account access is secured through OTP verification. We apply standard security practices to protect stored personal data against unauthorized access.
filvet does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used to operate the platform and fulfill legal obligations — nothing else.
We share your data only with payment processors needed to handle your PHP deposits and withdrawals, identity verification services required for KYC compliance, and authorities where we are legally required to disclose information.
You can request access to the personal data filvet holds about you, ask for corrections to inaccurate information, or request deletion of your data where permitted. Contact us through your account or by emailing [email protected].
filvet operates exclusively for users in the Philippines. Your data is handled in the context of Philippine privacy obligations. We apply reasonable standards consistent with protecting Filipino user privacy.
filvet (referred to in this policy as "we," "us," or "the platform") operates the online gaming website at filvet.onl, serving players in the Philippines. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or use our platform.
By registering an account or using any part of the filvet platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, you should not use the platform.
We collect personal information in two ways: information you provide to us directly, and information collected automatically when you use the platform.
Information you provide directly:
Information collected automatically:
| Data Type | Purpose | Retention |
|---|---|---|
| Registration Info | Account creation, login, and identity verification | Duration of account plus legal retention period |
| KYC Documents | Age and identity verification before withdrawals | As required by applicable legal obligations |
| Transaction Records | Processing PHP deposits and withdrawals; financial audit trail | Minimum 5 years for financial records |
| Gameplay Data | Account management, responsible gaming monitoring, dispute resolution | Duration of account plus applicable period |
| Log & Device Data | Security monitoring, fraud detection, platform performance | Rolling 90-day active log; anonymized thereafter |
| Support Communications | Resolving queries and complaints | 3 years from last interaction |
filvet uses your personal information for the following purposes:
filvet uses industry-standard security measures to protect your personal data. These include:
No system is entirely immune to attack. While we take reasonable steps to protect your data, we cannot guarantee absolute security. You also play a role — keep your login credentials private, do not share your OTP with anyone, and contact support immediately if you suspect unauthorized access to your account.
We retain your personal data for as long as your account is active and for a period after closure as required by our legal and financial record-keeping obligations. The specific retention periods for different data categories are summarized in the table in Section 2.
When data is no longer required, we delete or anonymize it in a secure manner. Financial transaction records are subject to longer minimum retention periods under applicable Philippine regulations.
If you request account closure, your account will be deactivated and personal data will be retained for the legally required period before deletion. Active balances must be withdrawn prior to account closure — any remaining balance handling will follow the process communicated by our support team at the time of your request.
As a user of filvet, you have the following rights in relation to your personal data:
You can request a copy of the personal data filvet holds about you. We will respond within a reasonable timeframe after verifying your identity.
If any personal data we hold is inaccurate or incomplete, you can ask us to correct it. Contact support with the specific correction required.
You may request deletion of your personal data where we no longer have a legal basis to retain it. Note that data subject to legal retention requirements cannot be deleted before that period expires.
You can object to processing of your data where we are relying on legitimate interests as our basis. We will assess your objection and respond with the outcome.
filvet uses cookies — small text files stored in your browser — to support the operation of the platform. We use the following types:
Most browsers allow you to manage cookie settings — you can block or delete cookies through your browser settings. However, disabling essential cookies will affect your ability to use the filvet platform normally.
filvet is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. If we discover that an account has been created by someone under 21, we will close the account and delete the associated personal data promptly.
If you believe a minor has registered on the platform, please contact us at [email protected] so we can investigate and take action.
filvet may update this Privacy Policy from time to time. When we make changes, we will update the "last updated" date at the top of this page. For significant changes, we may notify registered users through their account or the contact details on file.
We encourage you to review this policy periodically so you stay informed about how we handle your data. Continued use of the platform after an update has been posted constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to raise a privacy-related concern, you can reach us through the following channel:
Email: [email protected]
Please include your registered username or account reference in your message so we can handle your request efficiently. We aim to respond to all privacy-related queries within a reasonable timeframe.
For questions about account access, responsible gaming tools, or platform terms, you may also refer to the relevant pages linked in the footer below.